Tag: Resolved

Flagstaff Office Update
June 25, 2024 – 1:55 pm MST

APS has restored power earlier than expected and our Flagstaff office is back online. As a result, we have decided to resume normal operations in the office for the remainder of the day, as long as the power remains stable.

We will continue to monitor for any changes.

---

Previous Alerts:

June 13, 2024 – 5:33 am MST

The mainframe connection issues we were experiencing have been resolved. We will continue to monitor availability and provide an update if additional issues arise.

We appreciate your cooperation during this incident.

---

Previous Alerts:

---

4/3/2023 – 1:30pm

This issue has been resolved. Thank you for your patience.

4/3/2023 – 9:45am

Network services have gone offline in all offices statewide. This issue will affect all staff working within the office, and any web services.

Mainframe, provider connections, and several other services will also be affected.

More information will be provided as soon as it is available.

The water leak has been repaired and water service has been restored. If you work on floors 2-4 or ISD East side (First floor), you may return to the building tomorrow as needed. If you have the ability to work from home, it may be advisable to do so.

Please check with your supervisor regarding any COOP arrangements.

Due to a major water leak on the first floor of the 801 building, we have had to turn off water to the building. This means that bathrooms and the cooling towers are out of order indefinitely.

We are asking all Central Office employees to leave the building and work from home if at all possible. As you exit the building, please use the front door or courtyard exits.  The back door and main hallway are inaccessible at this time.

Please check with your supervisor regarding any COOP arrangements or questions. More information, including building availability for tomorrow will be forthcoming.

Facilities has confirmed that water service has been restored to the 801 building and validated that the water systems are all functioning properly.  Please feel free to work in office as needed today.

Thank you.

Due to a water main break, the 801 building is currently without water service and the construction team will not be able to even assess the damage until much later this evening.  Therefore, we are instructing staff to work from home and not come to the 801 building tomorrow (2/22/22)

We will continue to provide updates as they become available.  If you have any questions about working from home please contact your supervisor.